Comments from our favorite people - our customers!
Your comments make our work a pleasure....
Please email us your suggestions, ideas and remarks. Click here to email.
I just wanted to say THANK YOU so much for all your help. I love the crystals, they are adding such a special touch to my quilt. I look forward to working with you again...Penny S.
The crystals were beautiful, adhered wonderfully and arrived quickly so I could continue working on my costume with faltering! Very satisfied customer...
Great visual for actual stone sizes and colors. I would recommend everyone invest in a color chart, it is worth the price.
Easy to order. Order was shipped and delivered in a few days.
That was the fastest delivery I ever had and I order off line all the time. Thanks a million!!! I know I'll be ordering from your guys again...
Really like doing business with you.
Wonderful customer service and great designs in the PDF download. I look forward to getting started on these. Regards,
Grace, S Australia
Thank you so much for your fast answer and good advice.
I want to thank you SO much for all of your help! Your site is book marked and I'm sure you will me often. Be SAFE,
Thank you so much! Great service.
Thank you for accommodating my order (and mistake). That's what I call CUSTOMER SERVICE! I will definitely continue purchasing all my crystal supplies from your company.
Thank you so much for being willing to help me with this on a weekend. I really appreciate it. Great customer service. This was above and beyond. ...
My order came this afternoon and I think the way you are packing your orders now is really great. It is easy to see at a glance everything we ordered. The Hot Fix Rhinestones are the best and I love the color selection. Keep up the great job! ...
God Bless, Bonnie
I just received the order of crystals which I ordered from you earlier this week. I want to thank you for the very quick delivery and the very secure and wonderful packaging. It was delightful to find everything I had ordered packed so well. Thank you again... Janet K.
I just love the new Custom word patterns, its exactly what I need to totally extend my creative juices in rhinestones. It is a great product. Thank you much.
Michael, South Holland, IL
LOVE IT. Thanks
Hazel, Hackensack, NJ
The tip arrived in yesterday's mail and looks just beautiful! I'm sure I will have many years of happiness (and pretty decorating) with it - thank you again for your time and consideration!
I just wanted to say thanks -- your advice about using that tool was really helpful to me!
I absolutely love Creative Crystals and their BeJeweler. What a great way to add sparkle with rhinestones. There is no messy glob of glue. It is so easy to use.
Bonnie McCaffrey, Fabric Artist
Loved the catalog products - will continue to enjoy Creative Crystal products as well!
I'll try the online ordering and see how fast it works! I've received orders from you before and been very pleased... Thanks for your help and consistent notes and updates...
We use them on bathing suits for synchronized swimmers. Some of our suits are a stretch lycra/velvet and they have held fine! My daughter is swimming in a velvet suit this year with about 100 bejewels and half way through the season we haven't lost any.
Thank you; you are a good company to work with!
I love your product and I just wanted to say thanks again.
Thank you for your quick response -- I never worry about things like this with your company -- you always take care of any little problems that might arise.
I also want to let you know I really like the way you package the components in the nice zip bags. I can reuse the bags for my smaller designs because they are a good quality. Plus, I take the components out, put them in my little containers, and I can peel off the label with your company name and the size of the component and adhere it to the bottom of my container! Then I know just what I need to reorder when the container gets low. I really enjoy it and have fun when I receive an order from Creative Crystal!
You are the
best! Keep up the good work.
Just a follow-up - the order arrived bright and early this morning (Tuesday) Thanks so very much for your quick response. I'm sure I'll get the dress done on time - if you hadn't responded so quickly, I'd be on "Plan B" for sure. My return package (Light Siam) went out UPS on Friday. Again- thanks for your great service.
Aloha Creative Crystals!
Just a quick note to say the goods have arrived here and its brilliant! Despite the high payment on the shipping the goods have arrived here quicker than goods i have ordered from the uk!! I shall definately buy from you again and i will recommend you to all my friends!
Your professional business practices are refreshing. Thank you. I look forward to doing business with you again
I belong to a Pfaff forum - joined through http://www.quiltropolis.net - and questions and answers came up about Bejeweler and Bedazzler. Everybody who had ever used both of them raved about Bejeweler. Those that haven't used Bedazzler also raved about Bejeweler. One lady said that her daughter is a figure skater and she has never had even a bit of a problem with the Bejeweler and she has attached - I forget whether she said hundreds or thousands - of rhinestones with your product and has never had one fall off on the ice, which can be dangerous. Evidently another person had read about the tool and asked if anyone had had any problem with the heated tip burning fabric. I can understand the trepidation, especially if their mother had used a curling iron on them as a child.
I will never buy my hot fix stones from anybody but you!! I wish you had a testimonial page or something so I can tell everyone how awesome you guys are! If you do add a page to your website...let me know and I will be the first to write on it!Nikki
Thanks again for an amazing service!
I can't wait to receive my order
and get started on a new hobby!
your prompt attention to this matter and your willingness to make things right;
the ease with which this was handled solidifies this customer's relationship.
Thank you for providing such wonderful customer service.
also want to thank you for great service and help. Have a nice day!
I'm sure I
will place another order soon, your website and service is above and
beyond any of the others I tried working with!
always appreciate how quickly I get my orders and the accuracy
in what I receive.
reasons I would not use anyone else.
I want to congratulate you on your BeJeweler. Thnk you for making such easy to use product for crafters and collectors such as myself to use in our projects.
YOU FOR THE QUICK SERVICE.
out the Bejeweler today and I looove it! I am a fashion design student at
Syracuse University and I am using the Bejeweler to embellish accessories and
garments for my senior thesis. To achieve my lucious, ornate look I am
going to need many more crystals.
is my new favorite site! Prices are great! Shipping is quick! Great selection.
have always had a great experience dealing with Creative Crystal. Very
professional and prompt.
you! Thank you! Thank you! I
was able to access the attachment and simply cannot wait to 'do up' a messenger
bag with this lovely pattern for my mother-in-law!
You guys are awesome!
Thank you so much for my quick delivery. I was shocked when I saw how fast I got my order.
I am always happy to purchase from your company - I've never had any problems with ordering or with my purchases.
I just wanted
to send an apology for a comment that I left on my after purchase survey that
you sent. I had ordered from three different companies and got yours confused
with someone else. Your product was awesome and I just wanted you to know.
Creative Crystal has been great to work with. I realized on one order I had overlooked adding an item to my cart. They refunded the shipping on my second order. Nice surprise - not every merchant would have been that observant.
easy site to use. Great prices!
you very much, I knew the stuff wasn't there so I just knew it had to be an
over sight. A mistake that anyone could make.
Thank you and super hugs.
A HUGE thank you for your help. I got the package and am going
to have my wedding dress done in time. THANK YOU THANK YOU!!!!
forward to using the product.
researched what the best tool to use would be. One of the websites I
found said that they had tried them all and this was by far the best.
Wish I knew the website. Anyhow, you've gotten high praises.
love your BeJeweler pro!! Thanks for your great product.....
I love the
glue. I am able to glue the crystals, chain cabochons, glitter etc. I love how
it dries clear, and that it does not have noxious smell to it. One of my
students is allergic to all the glues I have used in the past and I can't tell
you how glad I was to find your glue and she was delighted with it. I have done
beaded handbags, foil handbags, handbags with feather on them and for all of
them, I have used Crystal Clear glue. I will send you a separate emails with
pictures so that the files will be reduced otherwise the files are huge. I am
not all that computer savvy so bear with me.
received my order the other day and all I could keep saying as I was unpacking
the order was "Wow!" The crystals are absolutely stunning in
their lustre and light refraction. I've purchased crystals through other
retailers but the quality isn't the same. The customer service was
excellent and I appreciate how quickly I received the order. Already
planning my next order with Creative Crystals and pointing my embellishing
friends in the right direction too.
you so much! I look forward to ordering some supplies from you!
I am a new
customer and I cannot get enough of your products. My daughters compete
in rhythmic gymnastics and now have the BEST leotards out there. The crystals
are so easy to apply and look so professional. I also run a a small home
business of unique handbags, watches, hats and more. My mind has been
spinning with ideas since I've found your products. It use to take weeks to
hand set all the crystals and this is quicker and cost effective. THANK YOU FOR
Thank you so much for the "FAST" response, usually I wait days for a response.
do have a Teflon sheet, and thank you for all the other ideas. I did use the
crystals on the comb for my hair as well as the unity candle and
will use them on the garter and other items, now that I received your
email. I am hoping to open a shop for my daughter as she loves to
scrapbook/craft. I already have the name and building, but do to a severe
injury to my back, and other illnesses, I will not be able to do this,
so my daughter is going to take over, as I have just about everything there
is for her to do this. I will be contacting your company when
this happens as I would love to sell creative crystal products. THANK YOU
once again, YOU WERE A LIFE SAVER AND AN ANGEL for helping me.
IMPRESSED WITH HOW SOON YOU GET ORDERS OUT... NOW IF YOU WILL JUST SEND
ME SOMEONE TO TEACH HOW TO DO ALL THESE CRAFTY THINGS I WILL BE REALLLLLLY
thank you again for all your help this morning. Have made my selections
and looking forward to getting started.
I am a new customer. Your site came highly recommended! I was placing my order and I goofed and hit the wrong button. I placed two orders but would like to combine for free shipping. I placed one directly after the other. I was intentionally meaning to meet the special amount for the free shipping. Hope it can be caught and fixed.
NOTE: The orders were combined, she received the free shipping offer and her shipping fees were refunded.
Thanks so much in
advance for all your help! Hope to be doing more business with you!
RECEIVED MY ORDER. THANK YOU SO MUCH. I HAVE ORDERED FROM YOUR COMPANY BEFORE
AND THIS TIME MY DAUGHTER ORDERED FROM ANOTHER PLACE. AFTER DEALING WITH
THIS COMPANY THE PEOPLE WERE SO RUDE AND NOT APPRECIATIVE OF OUR BUSINESS. I
WILL NEVER DO BUSINESS WITH THEM AGAIN. FROM NOW ON YOU WILL DEFINITELY
BE GETTING MY BUSINESS. I HAVE NEVER HAD A PROBLEM WITH YOUR COMPANY.
YOUR STAFF IS ALWAYS COURTEOUS AND HELPFUL A TRUE SIGN OF PROFESSIONALS.
ONCE AGAIN THANK YOU AND I WILL BE SENDING MORE ORDERS YOUR WAY.
am very satisfied with your product, thank you very much and congratulations.
very much for your help and the great customer service.
I just tried
it and it works like a champ for this...............WOW.
Once again THANK YOU,
got you down for a project and I'll look forward to getting
it as soon as you can send it along! I love your products and
Many thanks for taking time to read these!